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GET A QUOTE

 

For a quote on an amp, please fill in the form below. When you are finished, click the SUBMIT button. 

 

 

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HOW TO ORDER

 

PLEASE NOTE: We do not stock any amps. We do not have any showrooms or amps on hand to demonstrate. All sales are made either from our website or eBay. All amps are built to order and our lead time depends on our backlog at the time of your order. It is usually about  4 - 6 weeks, but please understand that this is an estimate and the actual time may vary.

 

To order an amp, please fill out the form below. When you have completed filling out the form, click the SUBMIT button. Once we receive your order, we will send you a PayPal invoice. If you have any questions you may contact us

 at info@frenzeltubeamps.com.

 

First name:
Last name:
Email address:
Address 1:
Address 2:
City:
State:
Country
Postal code:
Phone:
Amp Model No.
List of Options
  

PAYMENT AND SHIPPING TERMS AND CONDITIONS

 

PAYMENT:   Payment in full including shipping costs is due with your order. Payment methods shown below:

 

Credit Card -  If you want to pay with a credit card, we  use PayPal.  All payments for sales outside the USA must be made with PayPal.

 

Money Order - We only take USPS money orders.

 

Checks - We do not take checks.

 

Cash - We do not take cash.

 

SHIPPING: The buyer pays all shipping costs and insurance as required. We ship UPS ground in the USA and USPS Express Mail outside of the USA

 

RETURNS: We try to describe the item as accurately as possible in the description. If you have any questions, please email us before purchasing your amp. ALL SALES ARE FINAL.  Once your order is placed, it cannot be canceled. The reason for this is that we do not stock any amps or parts. All of our amps are custom built to order. We have a large backlog of orders and to keep on schedule we have to process new orders immediately. Once your order is received, we take your funds and order the fabrication of the chassis, faceplates, transformers, parts, tubes, etc. There is no way we can cancel the orders once they have been processed. There are NO REFUNDS.

 

WARRANTY: We guarantee our amps unconditionally including component parts and labor  for one year.  If you have any problem,  just send it back and we will fix it. This does not include tubes. Our tube warranty is 90 days which is the same warranty that  we receive from our supplier.  


 

SHIPMENTS OUTSIDE USA: All shipments outside the USA are shipped USPS Global Express Mail or USPS Global Express Guaranteed Mail depending on the import shipping requirements of the country being shipped to. In addition to the USPS shipping fees, there is a Handling Fee of $45.00 to cover the expense of the Custom Forms paper work, extra time at the Post Office, and the extra packaging required. As required by law, we list the actual cost of the item on the US Customs form. Please do not ask us to break the law by listing a lesser amount to save on import taxes. PLEASE NOTE: We do not offer warranty service outside of the USA. If your amp needs service, you will have to pay the cost of the shipping both ways back to our factory Texas.

 

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